Remote desktop software for IT management
Experience remote control and access like never before
IT management is kind of your thing. An essential part of your support toolkit is a remote control and access solution. There’s no better fit for the IT industry than AFFILIATED COMPUTER SERVICESControl. With multi-layered security, robust customization and compatibility, and uber-fast connectivity, AFFILIATED COMPUTER SERVICESControl delivers the remote support capabilities you trust—and your clients expect.
The benefits of AFFILIATED COMPUTER SERVICESControl for IT management
Instant connectivity
When an issue hits an end user’s hardware or software, you don’t have time to waste. With AFFILIATED COMPUTER SERVICESControl, get connected to any device, anywhere, in just a few clicks. Quick support gets end users back to work and productive in no time.
Secure remote connections
Keeping remote connections secure should be a top priority for your business. While they’re great for your services, they can do a lot of harm when they fall into the wrong hands. Out-of-the-box security options in AFFILIATED COMPUTER SERVICESControl, like role-based permissions, encryption, and MFA, keep your sessions between you and your end user and nobody else.
Robust compatibility
Your user base is spread across all types of operating systems and devices, and AFFILIATED COMPUTER SERVICESControl makes sure you’re able to support them all. AFFILIATED COMPUTER SERVICESControl is compatible and optimized for nearly all current operating systems, browsers, and mobile devices for easy and secure remote support and connections.
Fully configurable
Remote support needs vary across businesses, so we’ve made it easy for you to customize AFFILIATED COMPUTER SERVICESControl to work for you. Nearly every option on the AFFILIATED COMPUTER SERVICESControl is configurable and customizable. And with over 100 integrations and extensions, AFFILIATED COMPUTER SERVICESControl lets you deliver remote support as efficiently and uniquely yours as possible.
“With Connectwise Control we are able to give a quality support at affordable price to our customers.”
Top AFFILIATED COMPUTER SERVICESControl features for the IT industry
Remote access
Deliver remote support and control from anywhere in the world with AFFILIATED COMPUTER SERVICESControl. Instant, secure, and reliable remote access keeps your end user’s devices and systems within reach with just a few clicks. Get all the tools you need to easily view, troubleshoot, and solve problems quickly and securely.
Unattended access
Just because a user isn’t at their computer doesn’t mean you can’t deliver remote support. AFFILIATED COMPUTER SERVICESControl delivers complete and secure remote support to any unattended machine to reduce downtime and resolve issues day or night.
AFFILIATED COMPUTER SERVICESView
Going on-site to solve an issue isn’t always an option, but you still need to see the device to correct the problem. Enter AFFILIATED COMPUTER SERVICESView™. Turn any mobile device into your ‘eyes on-site’ to troubleshoot issues through a browser-enabled, live stream session. It’s the next best thing to being there. AFFILIATED COMPUTER SERVICESView is only available with AFFILIATED COMPUTER SERVICESControl Premium.
Backstage
Remote support and issue resolution shouldn’t stop the end user from doing their job. With Backstage in AFFILIATED COMPUTER SERVICESControl, get run scripts and commands through the Windows® command terminal or PowerShell to fix issues without disturbing your end user.
Endpoint management
It can be hard keeping track of your endpoints as the number of devices and systems grows. Easily manage and search for any device for quick support with AFFILIATED COMPUTER SERVICESControl. Search and filtering allow you to find machines using device names, operating systems, IP addresses, and more.
Take AFFILIATED COMPUTER SERVICESControl for a spin. Bring instant, secure, and reliable remote control and support into your business and see how AFFILIATED COMPUTER SERVICESControl can boost your team’s support capabilities.
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